I'm a real estate agent, and I first called Rich at Heaven's Best Carpet Cleaning to clean some very dirty carpets in a client's home. I was so impressed that he managed to get all of the dirt out that I decided to use him for my own home. Rich is easy to communicate with and arrived right on time. I told Rich that I wasn't expecting miracles, but that's what I got. I was not expecting the carpets to look like new because I have two young children who run around and make messes, and yet he made them look brand even though they are five years old. His prices were very fair for the quality we received. I would and have highly recommended Heaven's Best Carpet Cleaning.