I live in a rental with cream-colored carpets, and Rich at Heaven's Best Carpet Cleaning did a really excellent job cleaning and getting out some stains that had been long standing. I had hired him once before at another property I lived at about a year ago and was very happy with his work. Rich is very detailed oriented, thorough, and really cares about what he does. I'm very, very happy with the job he did--and I will hire him again and tell friends.