I've just used Ray's Auto Body for the first time, after "interviewing" two other highly rated shops. I was impressed from the start by Steve's professional and caring approach. This experience carried through in all aspects - getting a quote, scheduling the work, and the repair work itself. Everything was done as discussed, with no surprises or extra costs. To top it off, the cost was very competitive - due in part to a bit of extra work by Steve to buy just the parts needed, whereas other shops took the "easy" way in buying whole assemblies where just one part was required. I'll definitely use them again and refer others that need auto body work!