I just can't say enough. I had an appt with another company that fell through. I had 24 hours to find a replacement - impossible! Everyone I called didn't respond or informed me they were 2-3 weeks out. These folks called me back immediately and squeezed me in over a cancellation they had. They did an exceptional job - getting out stains I would have sworn wouldn't come out. They were on hands and knees scrubbing the stairs...you name it. I will not use anyone else.