Obviously there is a communication problem between the Poorly Trained Idiot Staff and The Rookie So-Called *Doctors whom experiment with your animal(s).
..Once Upon a Time 1960s-1980s This place was considered a Very Good Facility..
The Past 20 Years its been nothing but a Nightmare for many people whom have sought out help here..
STAY-AWAY from this place until it gets Bought Out by a Decent Source.
If we all Boycott this place, it will eventually Close-Down as it should.