Business Description:
A full service, 24-hour animal hospital that will treat any animal you can think of.
Categories
Pet Services

Service

Will Recommend

Price for Value

Christian C.

Pembroke Pines, FL

Hollywood Animal Hospital

**BEWARE**Don't believe your estimate they will charge you way more without your consent

Don't be fooled by their initial charm and sense of caring for you and your pet. After an initial estimate from Dr. Katz of $2600-$3200 to perform a splenectomy surgery for my 8yr old Rottweiler who suffered from abdominal bleeding cause by a ruptured mass in his spleen. I was called 2 days after my dogs passing from post-op complications by their billing department to advise me of the remaining balance on my account which had increased to over $4300. Never once did I receive a call to authorize anything more than the amount of the original estimate. After I responded in utter dismay over these charges I was called by Dr. Katz attempting to justify the cost and acknowledging that some credits may be warranted he agreed to have them review the charges....but a week later I received the revised bill showing the $500 credit but ironically the balance still showed the original $4300 total despite the credit. Some how they were able to finagle the cost of the other charges in order to get their money. ** total scam** They don't even give you a detailed estimate of your charges prior to performing the procedure but they are quick to change the terms after the procedures are performed....I feel that they saw a sucker who desperately wanted to save his best friends life by pay the costly expense for the chance of getting a positive prognosis that they could charge any amount after the fact without objection.....but that's where they went wrong. ** I will be filing a complaint for this unethical practice ** BEWARE OF THIS SCAM, ask for a detailed estimate prior to any procedures.