I recently left a bad review based on my experience with a tire balancing. A few weeks later I received an apology and a refund in the mail. It appears someone took notice of my review and felt a mistake was made. That goes a long way and I appreciate the effort and understanding. I will give this business a 2nd chance. How many times have you received an apology and refund from a business that made a mistake. Thank you for making things right.