Around a month ago, my car with a manual transmission refused to shift into reverse. I brought it in to Cottman, and within an hour they diagnosed it as a shift cable issue. Jody ordered the cables and they were able to replace them within a couple of hours on my next day off. Everyone was extremely professional and courteous, and the work was completed faster than I expected. I can now reverse without a problem and I couldn't be happier with the service provided at Cottman.