Before I retired, I had worked in customer service for over 30 years. For the final 15 years I trained others in customer service. I know excellent service when I see it and especially when I receive it. Octagon's service was truly above and beyond anything I have experienced in many years. Many companies simply underestimate the value service brings and will not spend time or money on it. We were readying our house for sale when we discovered a mold issue on the back of a sill under an improperly installed door. Robert came by to assess our situation and provide an estimate. He was thorough, helpful, professional, and compassionate. The work was done in a matter of a few days. We had three different crews here and they were all absolutely wonderful and fun people to work with. They kept me abreast of their work, their progress, and let me know in advance what and whom to expect next. Everyone showed up on time and there was minimal impact on us and our home. I could not recommend them more highly than I am right now. If you find yourself in trouble, do yourself a favor, call Robert York and his team. You will not regret it.