Business Description:
Since 1977 Cabinet Doors Depot has provided replacement kitchen cabinet doors, cabinet refacing supplies and DIY cabinet refacing tutorials for homeowners. Top Rated
5 383 reviews
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Categories
kitchen
cabinet makers
remodeling & major home repairs
Cabinet Doors Depot
Aurora, CO 80013, USA
(877) 887-0400
http://www.cabinetdoorsdepot.com

Service

Total Experience

Will Recommend

Simon W.

Chicago, IL
Cabinet Doors Depot

Fantastic doors but $20 in handling fees on top of the expensive shipping fee? Ridiculous!

We've ordered over $600 worth of doors and accessories with this website, and the quality and craftsmanship is fantastic. Highly recommended and they are very easy to assemble and we've had zero issues with them so far. Never received a shipping notification from them, which isn't a huge deal but it would be nice to track when we'll be receiving the items.

But what i have an issue with is the added fees they tack on to an already expensive order. A $9.95 accessory handling fee? Are you kidding? You had to put a couple hinges into a box and ship it out, and charge $10 for that?? And then another $9.95 handling fee for the doors when I'm already spending hundreds of dollars on them???? Very disappointing.

I also can't stand when websites like these only show 5-star ratings. You should own up to the fact that there are less than 5-star reviews out there and post those, like this one.

Doors are great, but total experience was so-so.

comments

Hi Simon, Thanks for your feedback. I see that you placed two separate orders with us. One for MDF products and one for Solid wood products. We have a free shipping offer for doors and drawer fronts when you order 10 or more. Orders for doors and drawer front with less than 10 pieces incurs a 15% shipping fee plus a one time $9.95 handling fee. Hinges are heavy and ship separately. Anything that is not a door or a drawer front, such as hinges or refacing supplies, will incur a 15% shipping fee plus a one time $9.95 handling fee. Customer Lobby is an independant rating service. We have no control over what people say about us. We get a lot of 5 star reviews. Thanks again for your feedback.

 Cabinet Doors Depot commented on 07/21/2016
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