Our first order of unfinished doors went flawlessly and received a great product, but delivery was a little slow. Responsiveness of staff is average.

On our second order (2/19/2014) arrived but one door was damaged prior to packaging and it also had white paint on the cherry finish. Two drawer fronts had white paint on one edge. And, the roll of facing material was not shipped. Still waiting for replacement doors and facing material. Suspect it will be approximately 4/15/2014 before I receive the door and facing material so I can even begin the remodeling.

I decided to place my next order (the big one - large kitchen) locally with a company that is more responsive and was recommended. Should have the doors in about two weeks, not two months.