Business Description:
Full-service animal hospital since 1969 offers health and dental care, emergency services and grooming for dogs, cats, birds and more.
Categories
Pet Services
Ocean Avenue Veterinary Hospital
1001 Ocean Avenue, San Francisco, CA 94112, USA
(650) 273-4923

Service

Will Recommend

Price for Value

Minh B.

San Francisco , CA

Ocean Avenue Veterinary Hospital

Wrong predictions causing negative side effects and pain for our feline friend!

First off, we’re very pleased and grateful that Dr. Singh is very attentive and communicative with us throughout our visits at Ocean Vets. This review is not to criticize Dr. Singh or any practitioners here, but just a few input/feedback from first-time pet parents and our honest challenge and experience with recent visits.

- Initial visit:
- We took our orange tabby (1-year-old) to the vet for an initial exam, physical exam, vaccines, ear infections, and mild URI (common cold in cats). During the first visit, we were prescribed ear drops, antibiotics, and two recommended vaccines (due date) for our feline pet. Cats develop side effects, such as diarrhea from oral antibiotics. When this happened, we were told to stop administering it to our cat. Please note that the medication is non-refundable, and they are around ~$70 at the clinic. My advice to pet parents is to be practical and ask questions about which antibiotics to use. This way, you can save money!
- Second visit:
- During the second visit, our vet checked on two specific problems: URI and ear infection. Then, a quick body check. We were sent home with instructions to continue giving our feline pet ear drops and clean her ear using recommended ear solutions.
- Third visit:
- We came in for one last check on the feline pet’s pre-existed conditions. Both of her ear infections and URI were cleared. We noticed that she had a bald spot. So naturally, we consulted the doctor. And this is where the conflict happened. The vet advised us to run a ringworm test (although there is no sign of ringworm, just a bald spot). To be safe, we agreed. Then, they also recommend that we give her topical mousse called MiconaHex+Triz Mousse. This worsened her condition, and we got distraught. So I started looking through my camera roll and saw that on March 15, 2024, a week from the day we adopted her. She already has signs of hair thinning/bald spots. Could this caused by her ear infections, then? I’m just frustrated with how the vet would always rule out natural causes and go straight into bacterial/fungal assumptions and prescribe more medications that cause our beloved pet to be more stressed and now inflamed/irritated bald spots.

Again, I believe in safety protocols and medical/vet school methodology, and I respect our vets’ devotion and experience. However, there needs to be better evaluation and care in some cases. The test cost us $200+ for it to come back negative. This could’ve been all avoided if our pet received thorough evaluations from the first, second, and third visits. Not only that, we have spent a substantial amount of money, but our pet has undergone way too much stress, pain, and unnecessary prescription for her little body.