Austin Plumbing & Polar Express Heating and Air of Waukesha County

Business Description:

Categories

plumbing, heating, and cooling
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Reviews

5 Stars

Sussex, WI

5

My heating and air guys

Had Polar install a new heating system, and then a new air system with several added performance options . As a member of their service club, I receive Check ups on both systems every year. As a retired aircraft mechanic of 40 years, I know that preventive... Read More

5 Stars

Delafield, WI

5

Great and efficient Service

We have been with this company for our Htg/Plmg needs for many years. Until we have a problem, we will continue our annual service connections with them. Read More

5 Stars

New Berlin, WI

5

Excellent service.

After hearing your commercials on the radio for years, I knew who to call when I had a plumbing problem. Jasen was very professional and patiently listened to my explanation of the problem I was experiencing. The shower drain and toilet are working perfectly again.... Read More

5 Stars

Oconomowoc/Ixonia, WI

5

Excellent serviice

Pete the p;lumber was courteous, well informed and very knowlagable He is very professional and did excellent and quality work. He did explained everything he did to our satisfaction. H is a credit to Austin plumbing. We will use your company in the future. We... Read More

5 Stars

Waukesha, WI

5

job well done

Our well pump quit Jan 23, 2018. I looked in the phone book for a plumbing company. Austin plumbing had a full page ad in the yellow pages. I picked them because the ad sounded good. I was very surprised when I called at 9 AM I got a real person. She immediately... Read More

5 Stars

Brookfield, WI

5

Outstanding same day service

I heard their advertising on the radio and always thought they couldn't be that good. So when we had a faucet hose burst I decided to try them. Unbelievably they are BETTER than advertised. Called at 6:45 AM and spoke to a real and kind person who set up the... Read More

5 Stars

Brookfield, WI

5

Sewage line replacement

I started having sewer line clogs randomly which finally led to a total block. I had another company come out at first to clear the blockage, but this only lasted two weeks. Then I called Austin Plumbing come out and met Jim. We found that on the original install 70... Read More

5 Stars

Delafield, WI

5

Great people great service.

Our furnace died during extreme cold period. They responded by getting a service Tec out the same day. Limped us back in service while waiting for a replacement. Tom stayed in touch and even gave me his direct cell number. Eric installed new unit two days later.... Read More

5 Stars

Milwaukee, WI

5

Just Awesome!

This was my first time using Polar Express Heating and Air, I think I heard about them from an ad on the radio. They totally went above and beyond the call of duty. I have a very, very old furnace that has never been properly maintained. The technicians, Mitch and... Read More

3 Stars

Pewaukee, WI

3

Install of a wireless thermostat

Todd installed a wireless thermostat - did a great job. The thermostat looks like a good model. But, I have been working for 3+ hours on connecting my cell phone to the thermostat - with no success. Would recommend the technician stays to connect the cell phone... Read More

5 Stars

Oconomowoc, WI

5

Outstanding Service Experience

Jasen did an amazing job resolving a frozen kitchen pipe issue. He also replaced a disposal. He was professional, knowledgeable and left everything as neat as can be. Highly recommend Austin Plumbing! Read More

5 Stars

Waukesha, WI

5

Winter Furnace Check-Up

Chad recently came out for our annual furnace check-up. He was prompt, polite and very knowledgeable. We discussed our concerns with him pertaining to inconsistent performance with our furnace. Chad was able to troubleshoot and determine the cause of our concerns... Read More

5 Stars

Brookfield, WI

5

Excellent and complete plumbing issues resolved

Austin Plumbing professional Pete E. did an outstanding job today at our home. We had two issues - sewer clog & replacement of a faucet. Pete was methodical in determining the specific issue and then worked directly to resolve the problem. We highly recommend Austin... Read More

5 Stars

Dousman, WI

5

Always polite and efficient. Thanks!

I've been with Polar Express for a long time. As usual, my yearly check-up of my heating system was handled on time and professionally by Todd Yesterday. Always polite and efficient. Thanks! Read More

5 Stars

Hartford, WI

5

Top of the line, no complaints

Guys are always on time. Todd was upfront and honest on condition of old furnace. Love the Aprilaire unit!! Read More

5 Stars

Waukesha, WI

5

excellent and knowledgeable

Todd was efficient and friendly. He was on time and professional. After putting on his slippers(shoe covers}, Todd cleaned and tuned our furnace. He was meticulous and paid attention to the smallest detail. We enjoyed the experience. Read More

5 Stars

Delafield, WI

5

Polar Express Heating & Cooling

12- 12- 2017 Today Todd serviced my furnace I have had Todd for several years he is always on time and very Professional , Checked out and cleaned the filters , April air, and furnace to make sure it is running properly I am so happy I have him and keeps me... Read More

5 Stars

Oconomowoc, WI

5

Thank you!

Jasen came over to clear out a pipe and ended up replacing a 40 year old toilet also. He was courteous and thorough and I felt totally comfortable with him in the house. Thanks, Jasen! Read More

5 Stars

Waukesha, WI

5

stand by their work

I have been using Austin Plumbing/Polar express for several years now and have always been extremely satisfied with all the service providers I have worked with. Recently I had an add on piece of equipment installed on my furnace. As always, I knew the price... Read More

5 Stars

Delafield, WI

5

Replaced shower valve

Jasen did the work today & he was really awesome! Great work, great service, cleaned up everything when done and would so recommend him again for any future plumbing needs I may have. Thanks again Jasen for fixing this problem. Read More