Austin Plumbing & Polar Express Heating and Air of Waukesha County

Business Description:

Categories

plumbing, heating, and cooling
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Reviews

5 Stars

Sussex, WI

5

Service Call

Todd showed up promptly at the scheduled time, diagnosed the problem and made timely repairs. This company is always dependable! Read More

5 Stars

Pewaukee, WI

5

Outstanding, dependable service

Austin Plumbing's plumbers are great. They provide dependable, reliable, and quality service whenever I've needed a plumber in an emergency situation. Read More

5 Stars

Hartland, WI

5

Excellent service

Service provided by Todd on 9 October 2018 (Job #1028070) was done in top notch fashion and on-time, . . . as usual! Read More

5 Stars

New Berlin, WI

5

Great service!

Todd came to my home to perform my annual furnace check-up. He was polite, kind, courteous, and very knowledgeable about his job. He explained everything to me, cleaned my electrostatic filter, and checked my vents to make sure they were clean. He left the area... Read More

5 Stars

Sussex, WI

5

Excellent Service

We are very impressed with Jasen's knowledge, expertise, and efficiency in installing our water heater. Thank you, Jasen! Read More

5 Stars

Hartland, WI

5

Polar Express

Todd was our technician and he gave all of our equipment an excellent inspection and servicing. He showed me the components that were at risk and those that had time left on them. Knowing our HVAC systems are being cared for make s tremendous difference for me a I... Read More

5 Stars

Oconomowoc, WI

5

Todd is Excellent!

Todd's been taking care of our heating and AC needs for years. Always knowledgeable, thorough, courteous, and friendly, I give little thought regarding the performance of my systems, knowing the the regular maintenance that he performs has been top-notch. Read More

5 Stars

Waukesha, WI

5

Annual plumbing inspection and install of shut off valves in my kitchen sink

Pete was here this morning to handle my annual plumbing inspection. As always the case with any Austin plumber I've ever had provide heating and plumbing services at my home, my experience was excellent. Pete was thorough and explained the recommendation he... Read More

5 Stars

Hartland, WI

5

Polar Express Stands Behind Their Work

We have an older furnace/ac unit and recently had a fall A.C. tune up completed. Chad was our technician and was a pleasure to work with. He was very professional, thorough, and provided solutions relevant to our older system. -A couple days later, we were... Read More

5 Stars

Hartland, WI

5

Satisfied Customer (Again!)

Today I had a yearly furnace/A/C tune up with Todd. He was very prompt and polite. He was the technician who installed my combination furnace/A/C 5 years ago. He has done tune-ups on a yearly basis and I like the continuity of care. He answered my questions and... Read More

5 Stars

Pewaukee, WI

5

always on time and knowledgable.

All the service men are knowable and explain problems easlily for us to understand and no preasure to spend money on suggestions that they reccomend but just explain the importance instead. Read More

5 Stars

Sussex, WI

5

Todd was the technician, as always he was great.

I was fit in last minute it was great. Read More

5 Stars

Dousman, WI

5

Did a great job

My inspection was great however I do have just one concern. I received an email to set up my appointment and in that email I was told I had 30 days to respond or I would lose my “free inspection”. My concern here is that I pay a monthly fee in order to get this... Read More

5 Stars

Waukesha, WI

5

Always very satisfied

Always very satisfied Read More

5 Stars

Waukesha , WI

5

Todd came out to do a standard inspection of my AC system and was most informative and helpful in explaining in detail the state of my system both inside and outside the house.

Todd gave me insight into where I was likely to run into problems as my unit is about 20 years old. He explained the options for purchasing a unit when I am ready. Overall it was a great experience and it’s technicians like Todd that give me the confidence to... Read More

5 Stars

Delafield, WI

5

Great maintenance program!

Great company to work with, scheduling, service, communication. Todd was efficient and explained everything very clearly, answering all questions. Thank you!! Read More

5 Stars

Hartland, WI

5

Great work and awesome technicians

Recently had to have my 22 year old central A/C looked at. Todd explained everything in detail and showed me my problems. It came down to the fact that I needed a new A/C and furnace. Todd and Troy had the new ones installed in less then a week, as promised. The... Read More

5 Stars

Brookfield, WI

5

Awesome, Quick and Professional

Jim came out within an hour, assessed the issue, gave an estimate and got right to work and did a great job explaining everything as he went. By afternoon my sewer issue was fixed. I would highly recommend for any future plumbing issues. Read More

5 Stars

Wauwatosa , WI

5

HVAC replacement

I’m so grateful for the outstanding service we always receive from our favorite plumbing and HVAC team!! Your team is always so pleasant and professional....I know I’m always going to have the job done right. Thank you!! Read More

5 Stars

Pewaukee, WI

5

AC Checkup

Todd has been to our house several times over the last couple of years. First, to repair our boiler and since then to perform twice-a-year heating and cooling checkup. He is always very courteous and professional. He always makes sure our questions are answered... Read More