Austin Plumbing & Polar Express Heating and Air of Waukesha County

Business Description:

Categories

plumbing, heating, and cooling
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Reviews

5 Stars

Sussex, WI

5

New Furnace and Air Conditioner

Mitch and his partner were extremely courteous and friendly. The entire experience from quote to completion was done with great care and professionalism. I would highly recommend Polar Express. Read More

5 Stars

Pewaukee, WI

5

Water Heater Replacement - Same Day Service

I returned from a business trip and was informed by my wife there was no hot water. I called Austin Plumbing the next morning and they had a technician at my house within 2 hours. Jasen was extremely knowledgeable and professional. He replaced the water heater... Read More

5 Stars

Hartland, WI

5

They go beyond what you expect

Today Todd came over for our AC tuneup which was included in the purchase of our new AC last year. He actually trimmed the bushes around the AC at no charge and gave me a new tip on how to keep the house cool during summer. I love this company. Read More

5 Stars

Menomonee Falls, WI

5

Amazing service

What a great experience from office staff to my plumber Pete who gave me the best service possible. I would highly recommend this company and especially Pete m Read More

5 Stars

Delfield, WI

5

Very professional and helpful - Jeff Ratajczyk was great. Austin helped us out on short notice and we really appreciate that, as well as the company's continuing professionalism.

Same as the summary -- great job by Jeff and appreciate the professionalism he brought to the job as did Austin Plumbing as a company. Read More

5 Stars

Hartland, WI

5

My Diamond Club plumbing inspection was performed on 6/22/17. Pete, the plumber, arrived at the exact time that was scheduled. He was very professional and polite. All my questions were answered in a manner that was easy to understand. I was very pleased with the complete inspection. This was my 6th inspection and it is great to have peace of mind knowing that all is well and that they are readily available for any problems.

The inspection is very thorough for all plumbing needs. Routine water heater maintenance was performed. Pete showed me that the anode rod was eroded and needed to be replaced to prevent a major water heater problem. I feel secure that these maintenance inspections... Read More

5 Stars

Eagle , WI

5

Outstanding Service, Response, and Quality

Used Polar Express in the past for furnace tune-up, that experience was top notch! Since my experience was outstanding with my furnace I decided to call for my central air unit. Chad, Service Rep and Installer, came out to review my current (very old unit - 27 yrs... Read More

5 Stars

Oconomowoc, WI

5

Great Experience

They did a great job. I recently used their services for the first time when I needed the toilet in my home replaced. The repair technician on-site arrived promptly, he was very nice and polite when we spoke, and he got the job done quickly. He was able to remove... Read More

5 Stars

Ovonomowoc, WI

5

Always a good experience

I had a tune up/ inspection on the furnace & air conditioner of a older home. Chad came for the inspection and went through everything very thoroughly. Sad to say that the air conditioner was very old and needed to be replaced. Chad explained why this needed to be... Read More

5 Stars

Wales, WI

5

Prompt service.

Jeff arrived with the new kitchen disposer to replace my 14 year old one. We had tried fixing it ourselves... Glad we went with the professionals. It is reassuring to work with people like Jeff who love their work. Read More

5 Stars

Muskego, WI

5

Excellent, professional, friendly affordable

Pete, the technician was thorough in explaining the process, costs, services, etc. When the clog cleared quickly he did.not try to add services, and insured the cleared drain by running water for several minutes. Read More

5 Stars

Oconomowoc, WI

5

Excellent Service

We were happy with the service we received from Pete at Austin Plumbing. He arrived within the scheduled time period and took the time to explain everything that was needed to do the repairs. He also did a complimentary home inspection to check the gas lines &... Read More

5 Stars

Oconomowoc, WI

5

True Professionals

Our Austin Plumbing technician, Jasen, was very professional, highly-skilled, polite, and helpful! He attended to our annual maintenance and repairs in an efficient and considerate manner. We would highly recommend Austin Plumbing to our neighbors and friends. (5... Read More

5 Stars

Sussex, WI

5

Jasen was great - courteous, hard worker, very efficient and cleaned up everything.

I had a major job with some large old black piping in the basement that started to leak. Jasen came out to inspect within an hour or so of my calling Austin for service and explained everything that needed to be done. He did the repairs a few days later - it was a... Read More

5 Stars

Dousman, WI

5

Plugged sewer

Jeff,friendly,efficient,knowable,clean. JJ also very good worker. Read More

5 Stars

Sussex, WI

5

Very Professional

Excellent service from Jeff. He was very through and thoughtful, explaining what was needed and offered alternatives. Very professional and worked in a timely manner. Next day service when our water heater broke was appreciated Read More

5 Stars

Hartland, WI

5

replaced water heater, installed water and gas valves

Excellent service from Jeff today. He was able to explain what was needed. Very professional. Completed work in timely manner. Read More

5 Stars

Hartland, WI

5

always friendly and outstanding service

I have used Austin Plumbing for many years and a Diamond Club member. At first I wasn't sure being in the club would be worth it, but it's one the best discussions I have made. They have caught things on their yearly inspections that would have been damaging and... Read More

5 Stars

Wauwatosa, WI

5

Excellent, arrived on time, efficient, clean.

All around excellent service to clear a blocked sewer line. Jasen arrived right on time, did a great job, quickly, and cleaned up the area. We will recommend Austin Plumbing to our neighbors. Read More

5 Stars

Milwaukee, WI

5

Great Work, Very Pleased!

I have been using Austin Plumbing & Polar Express Heating and Air of Waukesha County for a few years now, and have been quite pleased with how the work from them has gone. We have used them to do any plumbing work we have around the house, as well as have them work... Read More