Austin Plumbing & Polar Express Heating and Air of Waukesha County

Business Description:

Categories

plumbing, heating, and cooling
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Reviews

5 Stars

Sussex, WI

5

Heating and Air service/ replacement

Polar Express customer for many years and always have had a great service from all the team members involved with the company. Todd or Chad are the usual techs. for my service. Both guys give total customer service satisfaction, I tend to be a picky customer,... Read More

5 Stars

Pewaukee, WI

5

Todd always does a great job. He is always on time.

I have been with Polar Express for 13 years and they have always gave me great service. Read More

5 Stars

Waukesha, WI

5

Fantastic service!

Jeff explained everything well, and was very kind and helpful! Mary Ellen is always so patient and nice- I can hear her smile through the phone as she schedules the appts and calls with reminders! Read More

5 Stars

Oconomowoc, WI

5

Jasen did a fantastic job!

Jasen went beyond my expectations! Fantastic job all around and I would highly recommend him and Austin to anyone needing service. He took the time to go over all of my options and explain the work that was being done. There was no high pressure up selling. The... Read More

5 Stars

Sussex, WI

5

Great and freindly people

prompt and courteous, very neat, and efficient. Read More

5 Stars

Waukesha, WI

5

Good job Jasen. He doesn't stop until it is all fixed and in order.

Have been a club member of Austin Plumbing for many years. Jasen arrived on Tuesday, 4/04 to install a new kitchen sink faucet, along with a few minor, preventative maintenance installations. At the very end, Jasen suspected a problem. Hissing noise and small... Read More

5 Stars

Wales , WI

5

Five Stars for Jasen

I don't write reviews although I told Jasen that I would. I thought that you might have a more simple checkbox sort of form but I can't seem to find such on your extremely busy website. Suffice to say that Jasen did a great job on my laundry room washer plumbing. Read More

5 Stars

Hartland, WI

5

Replaced shut-offs before and after water meter.

Jeff was very professional and explained what, and why he was doing it. He was a pleasure to work with and very knowlegable. He explained how things work and what to keep a look out for. I would recommend Austin Plumbing to anyone. Read More

5 Stars

Hartland, WI

5

We've Been Really Happy with Them

We have been working with Austin Plumbing and Polar Express Heating and Air for about five years. We've been really happy with them with everything they've done, both the plumbing and the heating. We are currently on a maintenance contract so they come out once a... Read More

5 Stars

Mukwonago, WI

5

LOVE Austin Plumbing!

I absolutely love Austin Plumbing! Scott did a fantastic job replacing my water heater, main water line and installing a iron filter in my home. I trust Austin Plumbing and their plumbers and will use no other plumber! Scott was courteous, professional worked on the... Read More

5 Stars

Hartland, WI

5

Very professional service, knowledgeable and took the time to explain the issues.

We have worked with Jeff for the past couple of weeks on some big projects. He was professional and took the time to explain what the issues were and the needs. I loved the fact he would make sure to wear shoe covers and cared about cleaning up and making sure we... Read More

5 Stars

Waukesha, WI

5

Furnace cleaning

Todd was very prompt, efficient, and pleasant. When your technician comes to our home we do not have to worry about their service and ability. Read More

5 Stars

Brookfield , WI

5

Outstanding service

Called with an early Saturday morning toilet emergency. Issue was repair or replace. Either way, all parts were on truck. As both toilets died in the same week, were 62 years old, look new and color matched the rest of the fixtures and tile, the decision was a tough... Read More

5 Stars

Delafield, WI

5

Excellent service!!

We called Austin Plumbing early one morning with a very leaky hot water heater and Jasen was sent over to our home within a couple of hours. We always have excellent service from Austin Plumbing and once again we were not disappointed! Jason finished the job very... Read More

5 Stars

Delafield, WI

5

Cleaning Duct Work in our Home

Mitch & Troy did an extremely thorough job of cleaning our duct work in our home. In fact we were surprised of the way they approached the project and how clean they got the ducts. They were highly professional and kept us informed on how the process progressed.... Read More

5 Stars

Waukesha, WI

5

They do their work with professionalism.

Austin Plumbing & Polar Express Heating and Air of Waukesha County showed up when they said that they would and they were very good about letting you know if they couldn't make it. They do their work with professionalism. I've been using them for probably 5 years... Read More

5 Stars

Oconomowoc, WI

5

another great experience!

We needed help with water constantly running through our 20-year-old toilet. Jasen quickly diagnosed the problem, using blue dye to show why further repair wouldn't work. He'd already brought along a new toilet in the truck, and he was able to install it right then... Read More

5 Stars

Milwaukee, WI

5

I Appreciated Their Promptness, Efficiency, and Cleanliness

I had a water heater replaced today by Austin Plumbing and Polar Express Heating and Air. I appreciated them for their promptness, efficiency, and cleanliness. They did what they said they would do and they were on time. They got here at quarter to 8 left at 1 PM.... Read More

5 Stars

Waukesha, WI

5

Top Notch Plumber

My wife and I were in need of plumbing services from Austin Plumbing & Polar Express Heating and Air of Waukesha. We had read the excellent reviews and figured we'd give them a shot for an under sink pipe rebuild and clean out for a slow drain. To say we were... Read More

5 Stars

Delafield, WI

5

Todd did a great job.

Todd did an excellent job on servicing our heating system. He made sure all components were up dated and everything is in good operating order. He recommended we have our duct work cleaned, which is happening right now. Read More