My garage door wouldn't go up and down anymore. I called Overhead Door Company of Cortland, Inc. I was told that the technicians were right in town and they'd be there within the hour, and they did arrive within that period of time. The two gentlemen who came were very kind, very caring, and very professional. There were some springs or wires or something that needed to be replaced. They got it working again right away. I've used the Overhead Door Company of Cortland, Inc. for at least ten years. They are very responsible, and you can count on them to take care of the problem.