Our dog chewed up the remote that we keep in the house that we use to open our detached garage. The garage opener had been installed a good number of years ago by Overhead Door and I was concerned that they might not be able to supply a replacement remote. I called this morning and was greeted warmly on the phone and assured that they had the replacement remote in stock and that I could pick it up any time! When I went to pick the remote up, they had it written up and already waiting for me at the counter with clear and precise directions for programming the new remote. Pleasant and very professional! You guys are THE BEST!