Overhead Door Company of Cortland, Inc. is very personable, they took their time, did the job right answering any questions that I had about the installation. My replacement door arrived early and they were prompt in calling to see if I would like it installed earlier than scheduled which of course I did and this was nice because they didn't make us wait and scheduled it out right away. They arrived in clearly marked vehicles on time and wearing shirts so you know for safety reasons who they are. The work area was kept nice and clean! The door looks great! They are great to deal with!