Went Above and Beyond Just Fixing the Problem at Hand
I gave Overhead Door Company a 5-star rating because the fellow who came out to fix the problem really went well beyond expectations and checked the whole system out. He lubed it all up and did some programming with me. I had forgotten a few things about how to get the door to go up. The guides were a little bent from use over time and he fixed them as well. There were probably half a dozen things he did that went above and beyond just coming and fixing the problem at hand. I had overhead doors put in with them 3 years ago and each time I've worked with them the service people are very friendly. Especially if you have any questions, they're ready to answer. The prices are very reasonable and the billing process is nice. They have the operator come in and go over everything that's on the bill with you so you know how much it's going to cost. You don't get the exact cash amount at that point, but when you do get the bill it's not a big surprise.