First Coast Foot and Ankle Clinic

Business Description:

Our practice philosophy is based upon providing excellent quality foot and ankle care for every patient.

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physicians
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Amelia's Review

Service

Total Experience

Will Recommend

Jacksonville , FL

First Coast Foot and Ankle Clinic

Not again!

I sat there for over an hour waiting to be seen. The secretary couldn't inform me that I was waiting for insurance verification. She couldn't take a second to tell me that she was waiting for the verification and if maybe I wanted to reschedule so I don't have to wait. No, she decided to let me wait for over an hour and after I approached her she told me that I wasn't even waiting for the doctor but for paper work. Wow just wow. Will not return there!

comments

We are sorry you had such an experience waiting for your appointment at First Coast Foot & Ankle Clinic. As you can see per many other reviews this is not typical of our practice. Our patients are the ones that make our practice! Unfortunately we were down a staff member due to illness and had a new individual handling check in. We Thank You for bringing this to our attention and we will definitely make sure this does not happen going forward.
Sincerely,
Management, First Coast Foot & Ankle Clinic

First Coast Foot and Ankle Clinic commented on 03/06/2017