Business Description:
Our practice philosophy is based upon providing excellent quality foot and ankle care for every patient.
Categories
physicians
First Coast Foot and Ankle Clinic
8075 Gate Pkwy W #301, Jacksonville, FL 32216, USA
(904) 739-9129

Service

Total Experience

Will Recommend

Lorna G.

Jacksonville, FL

First Coast Foot and Ankle Clinic

A waste if time & money!!!!

I experienced a long wait time, they insisted on taking x-rays which were not necessary, just a way for tgem to get more $$$$, when he finally looked at my feet he couldn't tell me why I was experiencing the discomfort but offered to write a prescription for a topical cream to help the pain. They would not give me a written prescription. Instead they insisted on calling the prescription in to a pharmacy telling me I'd be notified when the prescription was ready. They wouldn't tell me the location of the pharmacy. After several days of waiting to hear from the pharmacy I called the office and they gave me the name of the pharmacy. I looked them up on the internet and they were located in Nevada!!!!! I called them back and told them I wanted a written prescription to take to a local pharmacy and requested that they mail it to me. They said they would but NEVER DID!!!!! A total waste of time and money!!!! I got NO ANSWERS AND NO ADVICE OR HELP FOR MY PAINFUL CONDITION!

comments

I am sorry you had such an experience at First Coast Foot and Ankle Clinic. As you can see per other reviews this is not atypical of our practice. Our patients are the ones that make our practice. We were down a staff member due to illness and had a new staff member at check in. I Thank you for bringing this to our attention and we will definitely make sure this does not happen going forward.

First Coast Foot and Ankle Clinic commented on 03/07/2017