I am a California resident with a very unique pest problem. I contacted Positive Pest for some advice on how to control the problem, as I saw related information on their web site. They got back to me right away and gave me fantastic advice, suggestions and referrals. If I still lived in NYC, I would definitely use them to handle my pest control needs, especially if I had a hard to control problem, as they seem to be very knowledgeable about any issue that mother nature will throw at you.