Our building had an outbreak of bedbugs. We privately hired Positive Pest to come in to my apt. to prevent possible spread of bed bugs from others' apartments into ours. Bennett the head of the company personally spoke with us and checked in to make sure all was being done. He sent his staff the next day to come and help us protect our family of 3 children and a dog. He spoke at length with us as to what I needed to do as well as the cost. Positive Pest was worth every cent! By the time we were done, Bennett said we had a greater chance of winning the lottery than contracting bed bugs. Just what we wanted to hear!!!