Oh, they were awesome! I'd give them six stars! Top of the scale, for sure! The house looks like a completely different house! My mom hired Supermaids Inc and the lady who came out worked really hard. She was super respectful. She wasn't intimidated at all by the house that had really gotten out of hand. Karen was sweet, kind, and professional. She was really good! Everything that you would want in a Supermaid! The house looks great! This was the first time we used them, but it won't be the last! We're already thinking about calling them again.