The home that I recently purchased was a short-sale so there was no shortage of problems. Fortunately for me the garage door problem was one that was easily fixed by the people at the Garage Door Services Co. I called on a weekend and they sent someone out first thing Monday. I had something wrong with the chain and motor- the tech that they sent out was able to quickly tell me what was wrong and walked me through the process that he would have to do in order to fix it. It was nice to have someone talk to me like a person and not just a client. He explained how much the parts would cost and how I could prevent the damage from re-occuring in the future. The whole fix took less than two hours and I was completely satisified with the service I received.