I was having trouble with my girlfriend's car. I knew it was the transmission but I did not have the time or the expertise to fix it myself. She took it to the dealership where she bought it and they ran a diagnostic and told her that it would need all kinds of work and a lot of money to fix. I called the guys at Direct Transmission to get a second opinion. They gave me a direct answer and told me how long it would take, wrote up an estimate with parts and prices and the time it would take, they had the parts in stock and were able to take care of the problem that afternoon. The guys at the shop were all well informed and knew how to do their job. The place was clean and the guys took pride in their work.