Laurie from Abbey Capitol Floors & Interiors was very friendly, helpful, and just wonderful to work with at the store! She was there to serve, and to answer my questions. I also liked their carpet selection. The installers Ken and Norie were also absolutely wonderful! I can't say enough about them. The job looks beautiful! They did an excellent job on the stairs in our home, and they were very friendly, helpful, and again, eager to serve! We are extremely pleased with the carpet selection and the quality!