We worked with Lorie from Abbey Capitol Floors & Interiors, and selected our carpeting for our home. She was a very delightful person to work with! She was savvy and amicable as well. There was no high pressure in her sales approach. The installation and cost were broken down for us, so there were no surprises. She also worked with us to find an eco-friendly, non-toxic carpet which was important to us. The installers were a husband and wife couple, and they were so precise and so careful we felt as if they were installing it in their own home. They took all the measures they needed to to make sure everything came out as it should. We were very happy with the end result! I have no hesitation about recommending the whole process!