It was a brand new home, and we had gone to many places, and we found Abbey Capitol Floors & Interiors to have the best customer service. Their willingness to spend time with us and show us options was great. It worked out well! If you go shopping and then stop in there, you'll see the difference. The installers also came out and measured and even called 3 or 4 times to make sure about the installation. The installers were very good, and it was a positive experience!