I really felt that Lori from Abbey Capitol Floors & Interiors took a personal interest in what I was doing with my home. She was the kind of person who actually cared that what you purchased went with your home decor.

She paid close attention to an installation issue we had with some curved areas. She made sure she subcontracted with people that were detail-oriented and knew how to give us the results that we wanted. She communicated the issue to them very well and they did an excellent job.

I'm pleased with the carpet, the installation, and also the tile she recommended. She went the extra mile for us and followed up afterward to make sure I was happy.