I recently bought a furniture set from Design Furnishings and was very disappointed in their business practices. Initially, I wasn't sure if the set would be too large with an ottoman, so I decided to buy the ottoman later. I only knew the cost of the ottoman when it's purchased together with the rest of the set, so I tried calling them to confirm the price. I called 3-4 times and each time they told me a different price. I got the final quote by email and it was about $100 more than originally stated. The reason given for the price difference was shipping fees. I was just so frustrated that every time I called they gave a different price. That's not how you do business. These people came off to me as charlatans. As soon as they think they have you over a barrel they try to add on to the cost.