As a personal rather than corporate customer of the IX Systems Mini I have never felt that I was a 2nd class citizen or that my business wasn't valued as much as any other customer. From sale to fixing an unfortunate component issue IX systems impressed at every level and stage. An intermittent and difficult to reproduce problem was not questioned and the prompt replacement part has performed flawlessly. I am one who judges most closely when things go wrong and IX excelled in all aspects. I would not hesitate to recommend IX to ANYONE looking for NAS for personal or corporate use. Their products perform as advertised and are easy to use for the novice while offering convenient access to advanced features for the NAS/ZFS expert. Their people are friendly, professional, patient, and a pleasure to work with. There is a vibrant public community actively supported by IX and an immense asset.