A Great Partner for 7 years
We used a variety of OEMs from large (Dell) to small shops before settling on iX 7 years ago. Right away they distinguished themselves with excellent service, deep OS knowledge, a will-do-whatever-it-takes attitude towards solving problems and also towards building things to meet our demanding, precise and sometimes unusual expectations.
I am an IT Director for a company in the financial industry. My company makes quick decisions and changes of direction to meet new goals and iX has always been great about dealing with our changing requirements and dealing with large orders that need to be filled asap. We have thousands of machines and they have really been exemplary in dealing with some of the issues of scale that we've had to grapple. We've had unusual memory, motherboard, bios and other problems that originated upstream from them and they've helped advocate for us and and navigate the sometimes byzantine process of dealing with Intel, SuperMicro, and other vendors that don't like to immediately own up to manufacturing or design problems with their products.
Of all the companies we do business with, iX stands out as the one we trust the most and can rely on to meet the needs of a core part of our business.