While my requirement was simple (a single workstation for personal use), iXsystems made me feel like a high-volume corporate customer with their responsiveness and attention to detail. My sales rep (Thomas) corresponded with me often with clear dialog that resulted in a very efficient order experience. In a short amount of time we were able to build a system that will best fit the needs of my family and I. I wouldn't hesitate to use or recommend iXsystems for any future workstation/server needs.