Business Description:
Pediatric office with multiple doctors and nurse practitioners. There is also xray area & pharmacy within the same building.
Categories
physicians

Service

Will Recommend

Price for Value

P H.

Ronkonkoma, NY

Mid-Suffolk Pediatrics

Using 18 years, service was good now terrible

Have been going to this office with my children for over 18 years now. Started as a top notch office. Now has grown too big, run by managers, not doctors. Not putting their patients first. My daughter got a concussion, upon recommendation of Dr. Lasner, she said to see Dr. Sertoff in the practice who is a concussion specialist. Had to wait 5 days to speak to nurse to get appointment, then while attempting to schedule appointment, nurse transferred to office manager. Office manager said this sounds complicated, we will not schedule you to be seen. Refusing to evaluate a patient of their practice for over 16 years, who was told by primary care doctor in the same group to go. I am speechless ad extremely disheartened. What a shame this practice has fallen apart thanks to administration who is incompetent.