I have been using Tru-Comfort since the 70's! They have helped me with three different houses. I know the co-owner because our sons were in cub scouts together! Now my sons also use them. Most recently, they came by to install a new furnace. The process went very smoothly. I find the pricing to be decent and I appreciate their reliability in showing up on time and keeping to their time schedule. The secretary, Carla, is a total sweetie. Marybeth is also so friendly. Really, all of their employees are just a great group of people. Anytime you get on the phone with them, they are extremely helpful and kind. The job is always completed well and I really have never had any problems. My only complaint is that when they installed the new furnace, they said they would do an air quality test, but that never happened. But, they do seem to usually follow through on everything else. I would definitely recommend them!