Handled expertly!
When I was moving, I wanted to find a place that had a brick and mortar location close to me. I called Moving By Design, and Tim Gray came by. He seemed to very pleasant, and he explained everything about the insurance in case something got damaged. I appreciated that. The movers were prompt, and they moved everything really quickly.
The only reason why I gave them four stars instead of five was because I think the movers went about things a little too quickly. There was a little bit of scraping and scoring on a couple pieces of furniture - my bookcase and dresser. If they hadn't been so quick, maybe that wouldn't have happened. It seemed like they were in a hurry.
Overall, everything else was fine! Tim is sending people out tomorrow, that will do repairs onsite to the items that got scratched. I would just say that if you use them you could explain if you have any particular pieces you are concerned about. I told them I was concerned about my dining room table and some other pieces, and they were very careful with those items.