William and Richard were courteous and demonstrated professionalism upon their arrival to clean three pieces of furniture. William assessed the stains and patiently explained my four options. He then went so far as to look for possible discounts that I would be eligible for in order to keep the price reasonable. Richard spot cleaned the dirtier areas (arms and backs of the furniture) and then promptly began work. William oversaw the process and both worked efficiently. Additionally, both were very thorough in making sure the floor was dry and everything was in its place when they left. I am very pleased with their efforts, especially since this furniture is not new and has been abused by a messy husband and rambunctious grandchildren:-) I will be sure to recommend Honor Cleaning to my friends for their carpets or furniture.