From my first call their service was exemplary. Barry, a very knowledgeable adviser visited on time and spent at least 3 hours reviewing our needs and outlining the price value relationships of the Air Conditioner, Furnace and hot water heater by make and model. He made two follow up calls. The install was seamless and clean with great attention to detail. John and his two assistants got the installation completed in 12 hours and they cleared away all the substantial debris from the job including shredding and hauling away a large shrub that had to be removed for the A/C to be positioned. All the paper work , claim rebates etc were handled by Chris in a most efficient manner. Appleby Systems,from my experience, are to be highly recommended.