All aspects of working with Appleby Systems was great. Ryan Park came to our house, checked out our current a/c and furnace situation, provided detailed information regarding what products he recommended and rebates that were available. The overall cost was great. He also followed up after the installation to ensure everything went well and whether we had any questions. Kyle, Steve, and Thomas did the installation. They were personable, professional, worked hard, and did a fantastic job. We were contacted a number of times during the entire process by Chris who works in the office. She was friendly, knowledgeable, and extremely helpful. A positive experience in all ways.