Business Description:
As the premier floor covering showplace in Indianapolis, Floors To Go of Indianapolis is your one-stop showroom for all of your floor covering needs.
4 123 reviews
Categories
Flooring
Floors to Go of Indianapolis
2720 E County Line Rd, Indianapolis, IN 46227, USA
(317) 859-3300
http://indianapolis.floorstogo.com

Service

Total Experience

Will Recommend

Marguerite A.

Indianapolis , IN
Floors to Go of Indianapolis

i wouldn’t recommend this company to anyone. It has been one problem after another.

Chris ordered the wrong vinyl for downstairs but the correct vinyl for upstairs. He knew I was only ordering from one company. How do you make such a mistake when he’s been doing this for 23 years? I know the wrong vinyl was cheaper but he never offered a discount just kept telling me it had a better commercial warranty. It was a home install, I didn’t need a commercial warranty. It took eight days to install the vinyl in an empty house. Do not buy from this company!

comments

Please accept my apologies for any errors that took place.

According to our records, the original product you choose was Cascade Ridge and it was priced at $3.69. When the change took place and Rampart was used for the majority of your home, a price reduction to $1.99 was reflected on your order.

There was 1,823 sf. of material that was installed in your home. Per our records we started installation on August 27th and completed the job on September 5th. We did not work on the three-day Labor Day holiday weekend. Unfortunately, over the holiday, the installer’s mother passed away and he left for the funeral in West Virginia.

We schedule 300 sf. per day of installation of luxury vinyl plank products like yours. That would be 6 days in your home. If you were told that it could be done any quicker, that was our error and I apologize for that.

 Floors to Go of Indianapolis commented on 09/20/2019
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