The in-store experience we had with Floors to Go of Indianapolis was awesome. Chris was a great coordinator and sales rep. I can't say enough good things about him. He helped us make awesome decisions for our flooring. We chose to have wood flooring installed and are extremely satisfied with the job. Floors to Go of Indianapolis did a fantastic job. However, when we decided to install wood floors in two additional rooms, we hired our own installers after buying the materials from Floors to Go. The original team sent by Floors to Go had a very talented lead guy but one of the men on the crew was less than professional in many ways. He was a nice guy, but I felt as though I had to personally supervise him in order to protect the cleanliness of my home and the precision I desired. In the end, we are extremely pleased with our new wood flooring!