Business Description:
As the premier floor covering showplace in Indianapolis, Floors To Go of Indianapolis is your one-stop showroom for all of your floor covering needs.
Categories
Flooring
Floors to Go of Indianapolis
2720 E County Line Rd, Indianapolis, IN 46227, USA
(317) 859-3300

Service

Total Experience

Will Recommend

Denise H.

Indianapolis , IN

Floors to Go of Indianapolis

Excellent Customer Service

When I first started my search for someone to install tile in my house, I went to a very high end tile supplier and installer here in Indianapolis. Because my job was a smaller job, they treated me as if I wasn't important enough. Although they accepted the job, a month went by, and I never heard from them. When I called in, they told me I was on a waiting list. I felt very disrespected. Then one day, my husband and I happened to be driving by Floors To Go's building, and my husband said, "let's see what they're about." And I am so glad we did! They were very excited to have us as customers. We were respected and treated as a priority, which was great. And the work they did on our floor was excellent! We had them install tile on the floor and had some expensive detail tile put on a wall. Both the floor and the wall crews were professional, polite, and courteous. My only complaint is that I am not entirely satisfied with a part of the detail tile. The worker who installed it used caulk in one section instead of grout, and it's starting to shrink up. Besides that, everything is wonderful. If you want great customer service, I recommend Floors to Go!