Dr Ramsden and her techs are amazing! I have never had a vet that cared as much as the vet and staff here. Dr. Ramsden will do everything she possibly can to help your pet. I have no idea what "Jen" was talking about as that is the furthest thing from the truth! I have been using this vet for over 6 years and will never go anywhere else. She is NOT a "low cost" vet that does the absolute minimum for you pet; she is a highly educated, and knowledgeable Dr. that will NOT skimp on your pet's care. They also accept Care Credit so if you are in an emergency you can pay and have 6 months to a year no finance charges. They will always put your pet's needs first!