I have been using this animal hospital for about 5 years. I have had my cat hospitalized there and everyone is very caring and wonderfully supportive. They really saved his life. I was allowed to visit my cat while he was staying there, they allowed him to have his favorite blanket to help him feel at home. After any of my cats or dog has a vaccine shot they always call the next day to make sure they are ok and didn't have any negative reaction to it. I definitely recommend this animal hospital!