The number 1 reason I would give Lakeside Floors five out of five stars is the quality of the work, the quality of the craftsmanship. There were no hidden fees or anything. Everything was up front. They were on time with everything they've done for us. They've done a few of my rental units with carpeting and in my house they put in solid hardwood floors. I've never had any problem with the hardwood floors over 3 years, and they even gave me maintenance and cleaning products free of charge when they did the work, which I wasn't expecting. I also believe in keeping your money in the town where you live, and they really offer a quality service here locally. They have competitive prices in my opinion, maybe slightly higher than some competitors but you get what you pay for. I've had other work done by franchise people and even though the price was lower the quality just was not there. I'm planning on having more work done in my house here and Lakeside Floors will be the ones to do it. They really are such a friendly down to earth couple. I'd recommend them to anyone.