The sales staff was very knowledgeable and helpful in answering our carpet/padding questions. They were quick to come out and give us an estimate and work with us to schedule around a time that worked for us. The install crew worked efficiently and also helped prep our old floors so they didn't squeak anymore. Loving our new carpet. Feels like a new house. This is our second experience having Wecker's install carpeting in our house, and we have been happy each time.