Business Description:
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Flooring
Wecker's Flooring Center
4360 Lincoln Hwy, York, PA 17406, USA
(717) 755-5432

Service

Total Experience

Will Recommend

Kevin B.

York, PA

Wecker's Flooring Center

Not Happy with Installation

If you want an honest review, you’ll get one. During the COVID-19 isolation period in late March/early April, I painted several rooms and a hallway in the upstairs of my home. Once the ban was lifted, I had Weckers come and install carpet in those rooms and hallway. Afterward, I had to spend several days repainting walls and especially trimwork. The installers rushed to get the install done quickly. (3.5 hours). The course backing on the carpet scratched all the new trim paint. Where the carpet passed through doorways, they scratched the $&@% out of the door jams. We have a 14’ stained and polyurathaned rail along our upstairs landing that it looks like they attacked it with extra course sandpaper. Finally, there was no less than 20 handprints on the newly painted walls. When I questioned the installers about all the damage, they said that Weckers would be in touch with us. We never heard a thing! Over the years, we have done over $15,000 in business with Weckers. I don’t think they will be getting another dime from me,

comments

Kevin,
Thank you for taking the time to give us your feedback. The backing of carpet is very course and when tucking the carpet to freshly painted trim there will always be some touch up to the paint that will need to be done. As far as the other issues we would be more than happy to come back out and take care of those issues for you. The owner will be reaching out to you within 24 hours to remedy the situation.

Thank you,
Wecker's Flooring Center

Wecker's Flooring Center commented on 07/22/2020