I am in the flooring contracting business and I have bought flooring material from Floors to go by High Tide for many years. Their products are all high quality and they are an easy company to do business with. Their employees are very helpful and friendly. I think it all starts from the top. Their owner, Steve, is a great guy and he really likes what he does. That reflects in his business. They are absolutely good people! I have never had any problem or complaint in all these years. I highly recommend them!