I was pleased and surprised at the service and attention I received when I brought my Explorer in. After calling around to several other shops in town, I went with Eagle because of the way I was treated both over the phone and when I arrived at the shop. I would have given the price 5 stars, but it’s just so hard to do when something unexpected like this happens, I will say it was the best price and I received a great warranty. I will be back, but hopefully not too soon!