Would get them a zero but not possible
DO NOT waste your time, as it will require a lot of your time to deal with overcharges, installation mistakes, damages to your home and constant requests for information. Sales manager never called back and then claimed she never got the messages. They tried to overcharge my parents for substandard flooring I would even want in an apartment. Now they are saying they won't remove the charges they tried to hide until we provide the invoices for the work we had to pay for because of damage done by them. If I hadn't gotten involved my elderly parents would be paying for work that wasn't done. I'm already not happy with the price they paid for linoleum flooring that is so cheap. Next issue will be warranty problems, I'm ready to hire a lawyer.