BODE FLOORS

Business Description:

Also located at 9469 Baltimore National Pike | Ellicott City, MD 21042 | 410-750-6080 | Voted Howard's Best For Carpet & Flooring 2005-2014.

Categories

carpet & floor coverings
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Mg's Review

Service

Total Experience

Will Recommend

Ellicott City, MD

BODE FLOORS

Horrible customer service

Hired them to match my existing hardwood floors. I didn't know what kind of wood we had, so the salesperson came to my house, looked at them, and was provided with 2 sample boards to take with her. She identified them as cherry and ordered cherry. Well...my existing floors, it turns out, are NOT cherry. Bode insisted the floors match. (Despite a completely different color and floorboards of a different width). This was extremely insulting to my intelligence- I wish I could post a photo here for all to see. In the end, I got a refund- but boy, I had to fight for it.